News & Resources
30 Nov 2020

Supporting Victorian centres through COVID-19

Updated: 30 November

We are pleased to confirm that all Lifelong Learning Centres in Victoria, and across Australia, are open and operating as normal.

Metro Melbourne Centres

Children who are attending care in Metro Melbourne are now able to attend care, without a permit.

As of Wednesday 28 October, all centres will be required to resume normal daily fees. If your family is choosing to remain isolated at home, you will be required to use your Centrelink approved absences. We recommend updating your details with Centrelink and checking your Child Care Subsidy eligibility, as well as your remaining entitlement of absence days for the 2020-2021 Financial Year.

Centre Step Down Plan

An updated Lifelong Learning Centres Victorian Step-Down Plan has been developed with revised dates on when we anticipate in-centre restrictions will ease. Please note these dates are subject to change as per government advice.

Protecting your children and our people

We have a number of measures in place to protect the health and safety of those in our community, including:

  • Taking temperatures of all children and educators each morning
  • Using pick up and drop off zones to reduce the number of people in-centre
  • Using Nanocyn sanitisation fogging treatments
  • Enforcing handwashing and hygiene policies
  • Increased training for educators on handwashing and cleaning
  • Postponing incursions and excursions
  • Extending children’s learning opportunities online and at home
Learn more about how we are managing health and hygiene in-centre by watching the video below.

Your child's enrolment

Please keep your child’s enrolment active and regular, so they can continue their early education journey with us. Our educators and teachers are devoted professionals and they want to do the very best for your child and your family.

There are online resources through our Lifelong Learning at Home platform available for your child to continue their early learning journey at home, if required. We recommend contacting your Centre Manager to access the full program of activities and experiences.

As per our normal exclusion policies, we ask that you keep children at home if they show any flu-like symptoms until these have cleared, and to contact your GP for advice.

Please use the hand cleaning stations available on entry and exit to our child care centre, and reinforce effective handwashing habits at home.

Our child care centres are hygienic places for your child to learn and play. Our learning room group sizes are small, and our routines move children regularly between inside and outdoor activities. In addition, during the time your child spends in our centres, they will benefit from our strict hygiene policies and procedures, under the direction of our trained educators.

The social connectionsemotional developmentearly literacy and numeracy and physical development we offer children is unique within an early education setting; and for this reason we highly recommend maintaining your enrolment. It is secure with us, even when you are isolating at home.

Medical advice
The national COVID-19 Hotline is 1800 020 080.

The Australian Government Department of Health is frequently updating their COVID-19 coronavirus health alert page

For Victorian specific information on suburb testing blitz and other restrictions, please visit Department of Health and Human Services


Parent and community feedback can be provided to our Family Support Team at 1800 CHILD CARE or via
2 Feb 2021

Change Makers at Milestones Middle Swan

The children at Milestones Middle Swan have been collecting containers to help keep our community healthy. 
18 Dec 2020

Make sure your child receives Free Kindergarten in 2021

Great news for Victorian families - The Victorian Government has announced a free kindergarten scheme for Victorian children commencing January 2021.  
8 Dec 2020

Meet Janelle - Lead Educator at Papilio Ingleburn

The team at Papillio Early Learning Ingleburn have recently celebrated a milestones of one of their much-loved educators! 

Contact Your Local Lifelong Learning Centre

Find your closest Lifelong Learning centre below or call 1800 CHILD CARE or email for more information.
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