News & Resources
6 Aug 2020

Supporting Victorian centres through COVID-19

Updated: 6 August 2020

In response to the Victorian Government’s COVID-19 restrictions, our child care centres will remain open in regions with Stage 4 restrictions to support vulnerable children and children of permitted workers.

Centres in Stage 3 restriction areas will continue operating as normal. All centres will continue the additional health and hygiene measures in place.

Information for centres in Stage 4 Restriction Zone

Effective 6 August, each parent or guardian of a child attending childcare or Kindergarten will be required to supply either the:

       - Permitted Worker Permit (including childcare) for families working outside the home; or
       - Access to Onsite Childcare/Kindergarten Permit for Permitted Workers working from home.

Further information on Worker Permits and to access them, please visit the Workers Permit Scheme website.

Children who are enrolled under a ACCS enrolment or attending as a vulnerable child, will be permitted care - however if you have any questions, please speak directly with your Centre Manager.

In line with Government recommendations, we are pleased to confirm that there will be no gap fee charged to your account for booked days when you isolate at home with your child due to Stage 4 COVID-19 restrictions. Keeping your enrolment in place during this time helps support your educators, and gives your family access to our virtual learning resources to ensure your child's early learning journey is not interrupted. Contact your Centre Manager for access.

An updated Lifelong Learning Centres Victorian Step-Down Plan has been developed with revised dates on when we anticipate in-centre restrictions will ease. Please note these dates are subject to change as per government advice.

What are we doing to protect your children and our people?
  • Taking temperatures of all children and educators each morning
  • Using pick up and drop off zones to reduce the number of people in-centre
  • Implementing child-appropriate social distancing measures
  • Using Nanocyn sanitisation fogging treatments
  • Enforcing handwashing and hygiene policies
  • Increased training for educators on handwashing and cleaning
  • Postponing incursions and excursions
  • Extending children’s learning opportunities online and at home
Learn more about how we are managing health and hygiene in-centre by watching the video below.

These measures will remain in place throughout all Victorian Lifelong Learning Centres to maintain healthy and safe environments for children and educators.

Your child's enrolment in any Victorian Lifelong Learning Centre

Please keep your child’s enrolment active and regular so they can continue their early education journey with us. Our educators and teachers are devoted professionals and they want to do the very best for your child and your family.

The Victorian Government has announced that families who are isolating at home after the free child care ends on 12 July 2020, will not pay any gap fees for any days when their child is absent from care. By continuing your child's enrolment you will have acess to weekly communication with your child's educator or Early Childhood Teacher, via our remote communication programs including Zoom, Facebook live and Storypark.

There are online resources through our Lifelong Learning at Home platform available for your child to continue their early learning journey at home. We recommend contacting your Centre Manager to access the full program of activities and experiences.

As per our normal exclusion policies, we ask that you keep children at home if they show any flu-like symptoms until these have cleared, and to contact your GP for advice.

Please use the hand cleaning stations available on entry and exit to our child care centre, and reinforce effective handwashing habits at home.

Our child care centres are hygienic places for your child to learn and play. Our learning room group sizes are small, and our routines move children regularly between inside and outdoor activities. In addition, during the time your child spends in our centres, they will benefit from our strict hygiene policies and procedures, under the direction of our trained educators.

The social connectionsemotional developmentearly literacy and numeracy and physical development we offer children is unique within an early education setting; and for this reason we highly recommend maintaining your enrolment. It is secure with us, even when you are isolating at home.

Medical advice
The national COVID-19 Hotline is 1800 020 080.

The Australian Government Department of Health is frequently updating their COVID-19 coronavirus health alert page

For Victorian specific information on suburb testing blitz and other restrictions, please visit Department of Health and Human Services


Parent and community feedback can be provided to our Family Support Team at 1800 CHILD CARE or via
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Contact Your Local Lifelong Learning Centre

Find your closest Lifelong Learning centre below or call 1800 CHILD CARE or email for more information.
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